Verifying your player account is an important step that may be required in certain cases. Here's more information:
1. Why do I need to send my documents?
For security reasons and in accordance with the law, we have certain requirements to meet.
To validate your withdrawals, we will need to verify your identity.
To update your account if the documents have expired.
In the event that our financial department requests additional documents for security reasons.
2. Where should I send my documents?
Go to the "My Account" section of your player account.
Upload your documents to the dedicated areas.
The document size must not exceed 2048 KB (2 MB).
The minimum document size must be 255 x 175 px.
🚨 Before sending your documents, please ensure they are legible, in color, and with all four edges visible.
3. Upload my documents
By selecting the document you wish to send, you will receive a reminder of the sending rules.
Then, you will have the choice of selecting the document of your choice:
Then upload the document to your player account:
4. Upload successfully!
- Once your documents are uploaded, all you have to do is wait for us to get back to you.
- Once analyzed, an email will be sent to you to track the progress of your player account verification!
5. Status of your documents:
You can track the status of your documents directly in your account.
6. Notifications
We always send an email so you can track the progress of your account verification.
💡If you are still logged in to your account, you may see notifications appear at the bottom of your screen.
Thank you for your understanding!