If you no longer have access to certain games, it's possible the problem is with the provider. We encourage you to follow these steps :
1) Check your settings
- We first recommend using Google Chrome (our site has been optimized to work with this browser).
- Clear your cache and delete your cookies using our articles.
🚨 These two browsing data items must be cleared from “All Data” You'll find this option in the advanced settings. - Log back into your player account and check if the problem still exists.
2) The problem persists
- If, despite these steps, you still cannot access certain games, we encourage you to be patient.
- These technical issues are beyond our control, and we are working closely with the providers to resolve them as quickly as possible.
- Please note that our teams are working as quickly as possible to offer them again.
Thank you for your understanding!