If you are unable to make a withdrawal, this may be due to several reasons. Below you will find the different possibilities:
1) Bonus in progress
- When you have a bonus in progress, it is not possible to make a withdrawal
- As a reminder, our bonuses have a requirement of x35 (unless otherwise stated)
- In order to place a withdrawal, the wager must be completed (see article "Bonus under condition: Operation")
- if you do not want to finish your bonus, and withdraw your real balance, your current bonus must be canceled ( see article " Cancel my bonus")
2) Deposit not wagered
- As part of our fight against fraud and money laundering, any deposit must be wagered at least once before it can be withdrawn.
- If you deposit 20 euros, then you must bet this amount at least once before you can withdraw
3) Minimum withdrawal amount
- The minimum withdrawal amount is 50 euros
- If your balance is lower than this amount, you will not be able to request a withdrawal
4) Maximum withdrawal amount
- The maximum amount of a withdrawal is 2500 euros
- If you request for a higher amount than this, it will be impossible to withdraw
💡Additional terms might apply if you are a VIP.
Thank you for comprehending!